Great New Website Features at Kleen-Rite

With the successful implementation of our new NetSuite Enterprise Resource Planning (ERP) system, you may have noticed additional features and functionality on our www.kleen-ritecorp.com website.

Graphic Indicators for Easy Browsing

One of our favorite new features is the inclusion of graphics on products pages showing stock status and shipping times of many of the products on our website. We feel this is a great way to manage our customers’ expectations by letting them know if there is low or no stock of a product.

You’ll also see graphics indicating expected shipping times on certain products. No one likes back orders or longer-than-expected shipping times. However, with today’s supply chain issues, it has become a fact of life across all industries.

By providing these indicators, we are helping you to make better purchasing choices. If you have dire needs, you’ll be able to see right away if a product can ship out tomorrow. Conversely, you’ll see right away if it is two, four, even six weeks out. This allows our customers to make the timely decisions to fit their needs, and decide what their best options are. No more waiting to place the order to find out wait times!

Smarter Shipping Options

The key feature you may have noticed is that there are many more options for shipping available at checkout when you make an order. USPS and FedEx will now be selectable for online shipping, and will offer customers a chance for reduced cost shipping. Small orders can now be shipped at extraordinarily low costs through a variety of options! These include USPS First Class and Priority Mail, as well as FedEx Ground, 2Day, and Standard Overnight.

Why pay Next Day pricing when you only have a small order that you don’t need right away? With the USPS and FedEx options, you can save your money and your rewards points for bigger and better discounts. Offering FedEx as a shipping option in addition to UPS means you can choose the delivery service that better serves your area. These new options allow us to continue to offer the lowest prices, while bringing you ways to keep your shipping costs almost as low as that fee for annual “unlimited” shipping. They also allow you to make the choice you want, that fits your shipping needs. Find the best time and cost fit instead of being locked into a single logistics company.

Manage Your Account, Your Way!

With our updated ERP behind the scenes, we have also upgraded our credit card creation and removal processes on the website. The new credit card creation system is more intuitive. It also allows for faster entry with fewer steps on the customer’s end. There is also better visual representation for improved user experience and clarity.

Account management will now allow you to remove credit cards from your account. This makes it easier to remove cards issued to users no longer associated with the account. If you switch to a new credit card for better rewards, this makes it easier to swap in the new card. There’s no longer a need to call in to our team during business hours to remove a card from your account. You can do it right there on the site, whenever it comes to mind and is convenient to you!

These features are already in place on the site, and there’s a good chance you have already seen or used a number of them. We intend on utilizing our new ERP to implement further improvements to the site over time. Our goal is, as always, to improve your experience and make ordering through the Kleen-Rite website more intuitive and easier! Keep your eyes out for our upcoming updates, and make sure you’re connected to us on social media or on our e-mail list so you can be the first to know when they go live!

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