The Kleen-Rite Rewards Club debuted in Spring 2019, and our customers have been earning rewards points ever since!
As a way of thanking our customers, new and long-term alike, the Rewards Club gives back points on every purchase made at Kleen-Rite. The Rewards Club has seen some big movement since the first customers signed on back in May. Over 15 million points have already been accumulated across the board, with more being earned every day. We’re seeing that many of you are making good use of those points as well – over 45% of the points earned have been redeemed for Kleen Kash already!
So how are some of our customers feeling about the Rewards Club, now that it’s been in full swing for a few months? Kleen-Scene reached out to some of the leading point-earners in the Club to see what their experience has been as far as earning and spending rewards, and hear about what rewards have worked the best for them.
For Chris Ouimet of Fitzy’s Car and Pet Wash of North Grafton, Massachusetts, the integration into the Loyalty Rewards program was pretty seamless. “It’s the logical next step,” he notes, as an added value on top of the low prices and resources that Kleen-Rite already brings to the table.
Both Ouimet and Marla Mayer of Arizona’s Weiss Guys Express Wash feel the Loyalty Program is a must for any Kleen-Rite customer to opt into, especially if they are an existing customer. “Being a long-time customer, it was a no-brainer to join for savings!” says Mayer.
The two also agreed that the Kleen Kash earned through the program was a great solution to offset shipping fees. Particularly for the smaller, single-site car washes, the Kleen Kash can minimize the shipping impact of smaller orders, or provide the opportunity to try new products.
As Ouimet explained, Fitzy’s ran in to an issue where they remembered they needed an additional product after they had placed their original order, and they had to make a second order. For a small shop, that additional shipping charge could be a killer – however, his accumulated Kleen Kash enabled him to offset charges.
Even for Mayer’s larger group of washes, spread across Arizona, the Kleen Kash has been a great addition. “We use the program each time we place and order,” she says, “specifically to help reduce the cost of freight charges.” While the rewards program brings you Free Shipping on certain spend amounts – $1250 or over at the Deluxe Wash level or $750 or over at the Ultimate Wash level – Kleen Kash can cover the costs if you can’t reach those levels.
Free shipping is something that Barbara Anderson at Elephant Car Wash really feels is a plus from the program. With numerous locations throughout the Puget sound, Barbara Anderson pointed out that “I typically always have an order large enough for the free shipping reward,” even ordering two or three times a month. Qualifying for the free shipping means Elephant can use their Kleen Kash on a progressive basis every month, cashing them in on regular orders.
One thing that all the customers we talked to agree on is the ease of earning the Loyalty Points. They agreed it’s simply “business as usual” for earning the points through the program. Now that they’re signed up, all they have to do is place an order and the points are automatically put aside and credited at the end of the 30-day period after purchase.
Stay tuned as we continue to expand and evolve the Kleen-Rite Loyalty Program – we are constantly looking for more ways we can utilize the program to bring our customer unique, value-added opportunities. We love to hear from our clients about what is working best for you, and ways that we can improve the program to make it easier for them to use with your regular buying habits!
Make sure to sign up for the Kleen-Rite Rewards Club and start earning points on your next order! Whether you are a single-location shop that is a community cornerstone like Fitzy’s, or a multi-location juggernaut like Weiss Guys, it’s a great way to bring even more value to your partnership with our team. If you have any questions, please reach out to our helpful sales team, and they will help you make the most of your Kleen-Rite Rewards Club opportunities!
Have questions about the Kleen-Rite Rewards Club? Check out our handy FAQ!
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